Getting Started

Welcome to PCH Deals. Here is everything you need to place your first bid with confidence.

What is PCH Deals?

PCH Deals is an online auction marketplace where you bid against real people for brand new, brand name products and win them for a fraction of the retail price.

How it works

1. Every auction starts at $0.00 with no reserve price.
2. Each bid raises the price by one cent and uses one point from your balance.
3. The auction clock restarts from 9 seconds every time someone bids.
4. If the clock runs out with no new bids, the last bidder wins and pays the final auction price.

You need points in your account before you can bid. Points are sold in Point Packs and are currently 14¢ each.

Did not win? Use Buy It Now to buy the product at its regular price and get every point you used in that auction back. Read the full auction guide.

Learn more

• How to bid in an auction: the rules, the timer, and what happens when you win.
• Point Packs: how points work and how to buy them.
• Tips and strategies: how experienced bidders win more often.
• Promotions: special auction types and the rewards you can earn.
• Royalty Program: monthly tiers with exclusive perks.
• Shipping and returns: free shipping, tracking, and returns.
• Payments: accepted payment methods, sales tax, and refunds.
• Platform rules: how we keep bidding fair for everyone.
• Frequently asked questions

Still stuck? Our support team is happy to help. Contact support.