Getting started
Getting Started
Welcome to PCH Deals. Here's everything you need to place your first bid with confidence.
What is PCH Deals?
PCH Deals is an online auction marketplace where you bid against real people for brand new, brand name products and win them for a fraction of the retail price.
How it works
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Get points
You need points in your account before you can bid. They come in Point Packs and are currently 15¢ each.
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Bid
Every auction starts at $0.00 with no reserve price. Each bid uses one point, raises the price by one cent and restarts the countdown clock.
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Win, or Buy It Now
If the clock runs out with no new bids, the last bidder wins and pays the final price. Didn't win? Buy It Now and get every point you used back.
Learn more
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How to bid in an auction
The rules, the timer, and what happens when you win.
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Point Packs
How points work and how to buy them.
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Tips and strategies
Ideas to help you plan your bids.
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Promotions
Special auction types and the rewards you can earn.
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Royalty Program
Monthly tiers with exclusive perks.
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Shipping and returns
Free shipping, tracking, and returns.
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Payments
Accepted payment methods, sales tax, and refunds.
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Platform rules
The rules everyone bids by.
Still have questions?
The frequently asked questions cover the most common ones, and our support team is happy to help with anything else. Contact support.